Troubleshooting

Problem

Cause/Remedy

No drops from bottle

Particulate material in sample may be blocking the dropper nozzle. Shake bottle again, allow to settle and then gently squeeze the bottle until drops appear.

No blue dye flow

Add an additional drop, one at a time, until flow is achieved.

No control line visible

Too much sample added or fuel flooded device and test flooded. Repeat with new Test Paddle.

Flow components exposed to wet or damp. Repeat test using new Test Paddle.

Faint red Test Lines

Low level of contaminant present or uneven flow of sample. This may be due to insufficient sample added or sample not mixed vigorously enough.

If Test Line is very faint, appears to be a shadow and is only visible at close range, then it should be considered to be Positive.

Damaged Devices or bottles

Contact Conidia Bioscience. Please quote the batch number for reference.

Lines appear before sample added

Test device made wet. Repeat test with new Test Paddle.